Frequently Asked Questions

Questions about general membership
What will I receive in my email?
What do I do with the email you send to me?
Is this a safelist?
Will I receive emails from my uplines?
Is this a forced matrix?
My ad has expired. Why and what should I do?
I receive an email saying my account is deactivated. Why and what should I do?
My ad is not shown to my downline. Why is that so?

Questions about PRO membership
What are the differences between PRO members and FREE members?
If I am a PRO member, can I still post ads to my downlines?
Can my PRO member ad be different from my FREE member ad?
How many PRO member ads can I set up?

Questions about our affiliate program
How does your affiliate program work?
Where can I find my referral link?
How will I be paid?
When will I be paid?
I’ve made money. Why I am not paid?
The system shows that I’ve been paid but I didn’t receive the money. Why?
Why is there a minimum payout of $100?
How do you handle refunds?

Questions about general membership

What will I receive in my email?

Being subscribed to LeadsLeap newsletter is as good as being subscribed of any other high value newsletters. We share with you strategies that you can use to make more money online. Some newsletters that you subscribed to may come with ezine ads. Same here in LeadsLeap newsletter. The only difference is the ads in LeadsLeap newsletters are posted by other members and your uplines whereas in other traditional newsletters, the ads are posted by other advertisers.

What do I do with the email you send to me?

You read them! We strive to produce high quality newsletters to you and we hope that you can benefit from the information in the newsletters. If you find any ad that is interesting, check out the ad. If not, just benefit from the newsletter.

Having said that, please note that you have to click at least one ad in your newsletter each month to keep your account active.

Is this a safelist?

No. We need to emphasize that no other members of LeadsLeap can email you, not even the person who introduce you to this system.

Will I receive emails from my uplines?

No. No one, including your uplines, has direct access to your email. Other members can advertise in our newsletters to you, but those ads will not be obtrusive. They are just like other ezine ads you see in other newsletters.

Is this a forced matrix?

No. You can have as many members as possible at any level. There is no limit.

My ad has expired. Why and what should I do?

To ensure that all the ads shown in our system are up-to-date and working, we need you to update your ads every 14 days. Once expired, your ad will not be shown to your downlines. To update it, just login to your account, go to “Ads To Downline” and click update.

I received an email saying my account is deactivated. Why and what should I do?

Undelivered emails will jam up our server and cause system failure. To ensure that all our emails are delivered, we need our members to click at least 1 ad in every 30 days to prove that someone is attending to the email.

My ad is not shown to my downline. Why is that so?

There are a few possible reasons:
1) Your ad has expired. Login to your account and go to “Ads To Downline”. If it’s expired, just update it.
2) Your account has been deactivated. To avoid this, just make sure that you click at least 1 ad in every 30 days.
3) If your ad is not shown to just 1 downline and it appears in other downlines, it is because we rotate your ad with our PRO members’ ads. The rotation ratio is 50-50.

Questions about PRO membership

What are the differences between PRO members and FREE members?

1) PRO members can advertise to all the members in LeadsLeap whereas FREE member can only advertise to their 10 levels of downlines.
2) PRO members will receive random sign-ups. FREE members will not.
3) FREE members will have to update their ads every 14 days but PRO members will have their ads automatically updated.
4) FREE members have to click at least 1 ad in 30 days but PRO members do not have such requirement.

If I am a PRO member, can I still post ads to my downlines?

Yes. Your PRO member ad is different from your free ad to downlines. They are two different systems and they work independently.

Can my PRO member ad be different from my FREE member ad?

Yes. In fact, we encourage you to create different ads for your PRO ad and free ad.

How many PRO member ads can I set up?

You can set up one ad per PRO member account.

Questions about our affiliate program

How does your affiliate program work?

Our referral program is built-in together with our lead generation system. This means you are killing two birds with one stone. To learn more about our affiliate program, click here.

Where can I find my referral link?

We are coming out with different sales pages for you to promote to different target group. Just go to “How To Build” in your members area to get a referral link that works for you.

How will I be paid?

All payment will be made through Paypal.

When will I be paid?

All due payments will be made in the first week of each month into your Paypal account.

I’ve made money. Why I am not paid?

There are a few reasons.
1) The minimum payout is $100. If you do not have more than $100 due for payment, it will be added to the next due payment.
2) Your payment may not be due for payment. Please note that payment will be due after 2 months. This is to account for all possible refunds and prevent all possible payment and credit card frauds.
3) You have not entered your Paypal email. Please go to “Edit My Account” to enter your Paypal email or you will not be paid.

The system shows that I’ve been paid but I didn’t receive the money. Why?

This is not possible unless you have entered a wrong Paypal email. Please check your Paypal email again and contact our support as soon as possible using our members' support ticket.

Why is there a minimum payout of $100?

That’s because we absorb all transaction charges from Paypal. In order to cover the minimum charge, we need to impose a minimum payout.

How do you handle refunds?

All refunds will be deducted from your unpaid due payment. We won't claim any refund from you.