You can now insert screenshot in to the system tickets

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Just a quick update today.

We’ve just added a ‘paste image’ feature in our support ticket system.

From now on, if you experience any issue in the system, just take a screenshot, highlight the issue, then copy and paste into the support ticket.

There is no need to save screenshot. Just copy and paste!

Take a look at the demo below and see how easy it is.

If you are wondering what screen capture software we use in the above demo, it is called TinyTake.

I like this screen capture because I can easily add arrow and texts. And it’s free.

Thanks all for today. :)

Share your thoughts

  1. tommy

    This is so fun! What a great idea. Also I love how authentic you seem to be. Your style and passion for blogging is contagious. Thank you for sharing your life!

    Reply
  2. happy

    I really loved reading your blog. It was very well authored and easy to understand. Unlike additional blogs I have read which are really not that good. I also found your posts very interesting. In fact after reading. I had to go show it to my friend and he enjoyed it as well!

    Reply
  3. Mohamed Boufal

    Very useful as a support technique. I don’t have enough free time to test it. But once I do I will certainly take advantage and use it. Thanks for all.

    Yours sincerely, Boufalmed

    Reply

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